Terms of Use

Last updated: September 22, 2026

Agreement to Terms

By accessing and using the Cypress Leap website (cypress-leap.autos) and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Description of Services

Cypress Leap provides online language education services, including structured courses, personalized instruction, learning materials, and related educational content. Our services are designed for adult learners seeking to develop language proficiency.

Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

Account Registration and Security

When you enroll in our programs, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

Program Enrollment and Payment

Enrollment

By enrolling in a program, you agree to participate according to the program structure, schedule, and requirements. Specific program details, including duration, session frequency, and pricing, are provided during the enrollment process.

Payment Terms

Payment is required in full at the time of enrollment unless otherwise agreed in writing. All prices are stated in Canadian Dollars (CAD). We accept payment through secure payment processors, and you agree to pay all applicable fees and charges.

Refund Policy

Refund eligibility depends on the timing of your cancellation request:

  • Cancellations made within 48 hours of enrollment and before the first session are eligible for a full refund
  • Cancellations made after the first session but before 25% program completion may receive a prorated refund
  • Cancellations after 25% program completion are not eligible for refunds

User Conduct

You agree to use our services in a lawful and respectful manner. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Harass, abuse, or harm other users or instructors
  • Transmit malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to our systems
  • Share your account credentials with others
  • Record, distribute, or share course materials without permission
  • Use our services for any commercial purpose without authorization

Intellectual Property Rights

All content provided through our services, including but not limited to course materials, instructional videos, text, graphics, logos, and software, is owned by Cypress Leap or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the materials solely for your personal educational purposes. You may not reproduce, distribute, modify, or create derivative works from our materials without express written permission.

User-Generated Content

If you submit content through our platform, such as assignments, discussions, or feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for the purpose of providing and improving our services.

You retain ownership of any content you create and are responsible for ensuring it does not violate any laws or third-party rights.

Service Modifications and Interruptions

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of our services.

While we strive to provide reliable service, we do not guarantee uninterrupted access and are not liable for any temporary unavailability of our services.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee specific learning outcomes or proficiency levels.

Language learning results vary based on individual factors including effort, prior experience, learning aptitude, and time commitment. We make no warranties regarding the suitability of our programs for specific professional, academic, or personal goals.

Limitation of Liability

To the fullest extent permitted by law, Cypress Leap and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific program giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Cypress Leap and its affiliates from any claims, losses, damages, liabilities, and expenses arising from your violation of these Terms of Use or your use of our services.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and policies.

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting us. Upon termination, your right to use our services will immediately cease.

Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Cypress Leap regarding your use of our services.

Changes to Terms

We reserve the right to update or modify these Terms of Use at any time. We will notify you of material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after changes indicates your acceptance of the updated terms.

Contact Information

If you have questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: 1247 Burrard Street, Vancouver, BC V6Z 1Z4, Canada